Last year I was a ‘mystery shopper’ in a church in our city.
It was a unique experience as only one person knew me in the crowd of 500+ people and that was the pastor. However, he wasn’t even aware that I was in church until well after the service.
I was a complete stranger to everyone else.
As I drove home I reflected on my experience.
I realised that the church didn’t have my contact details so they had zero impact on my decision about a second visit.
I was in the driver’s seat.
While that’s great for me it’s terrible for any leaders wanting to grow a healthy church.
11 reasons why church visitors don’t return.
Ignore these reasons at your peril.